1.Do you sell complete kits?

- Warhammer only sells bits, other games (warmachine, Infinity, etc) sell complete sets.

2.I'm worried about the quality of the product.
- All product pictures are taken by us. You can buy a few bits to test our quality, of course I have full confidence in our quality.

 3.Are the products in stock?
- Most products are in stock.
- We make products according to orders, if you order a large quantity of the same part, it will takes us some time to make them.

4.How long will I receive my order?
- We ship according to the time of the order placed and payment.
- The average delivery time 2-4 weeks.
- Usually it is faster than the specified numbers, but we can not be responsible for the speed of the mail, especially on holidays.

5.How are shipping costs charged?

-Order $0~$9.99 Shipping $6
-Order $10~$19.99 Shipping $5
-Order $20~$29.99 Shipping $4

-Free shipping on orders over $30

6.How do I pay for my order?

- We will send a PayPal invoice within 12 hours after the order is placed.

7.How do I track my order?
-You can see the order status in the order details.
-"Paid" means that the order has been paid and is waiting to be shipped.

-"Shipped" means the order has been shipped and then you can get the tracking number in the order details.

-Tracking site:https://www.17track.net/en

8.The part I want is not on your webstore, can you make it for me?
- Please send us a picture of it and tell us which model it comes from.

9.I received broken/missing part, what should I do?

- Please tell us the order number and take pictures about all the products you received and we will help you to solve the problem.

10.I'm not satisfied with the product I received, what should I do?

- Whatever the reason, you can cancel or return any order to us for a full refund or exchange it for something else. All we ask is the product still be in its original packaging and you have your proof of purchase and we'll be happy to help.